What I do

I tell people that I am a “People Development Consultant”, although consulting is only part of what I actually do. Every day and every client is different, so as well as consulting, I am actively involved with advising, developing, designing, facilitating, researching, coaching and evaluating... but a few too many words for a business card!

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I offer a range of people and performance solutions across the entire people cycle. Implementing the right strategy, initiative or activity at the right time is crucial to the successful performance of both your people and your business, so I will work in partnership with you to ensure we come up with the right one for you.

I qualified as an Insights Discovery© Licensed Practitioner in 2018, and as such a lot of what I do (but not exclusively) has the principles of the Insights model at its foundation.

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Teams

  • Insights Discovery© profiling
  • Team effectiveness & development
  • Team building
  • In-tact teams, hybrid teams and remote teams
  • All teams right up to your Executive Team

Individuals

  • Insights Discovery© profiling
  • 1:1 coaching for performance improvement, personal effectiveness, career development, potential fulfilment or just gaining some clarity on your personal and professional journey
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Leadership Development

  • Aspiring & future leaders programmes
  • From programme scoping & development, up to and including assessment centres, launch events, module delivery, and graduation

Management Development

  • Providing your management teams with the skills and knowledge necessary to be effective and inspiring managers of their teams
  • First time manager skills
  • Recruitment & selection
  • Welcoming new team members
  • Effective communication and feedback
  • Engaging & motivating my team
  • Equality, diversity & inclusion
  • Absence management
  • Having difficult conversations
  • Training & coaching skills
  • Managing disciplinaries and grievances
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Business Performance Improvement

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  • Employee engagement – working with you to develop & implement employee engagement strategies including employee forums, engagement surveys and developing your employee value proposition
  • Competency frameworks – helping you to develop a framework which works for you, your people and your business
  • Leading & managing change – it’s the only constant after all. I can help you navigate the change process and to ensure your people have the best experience possible
  • Organisational re-structures – many years of HR experience means I can help you through those times when you need to make changes to your structure. From the initial scoping, through announcement consultation and completion, I can guide you through each and every step
  • Employee Relations – whether it’s a rather tricky disciplinary, an appeal hearing, a grievance case or the need for mediation, I bring my 28+ years of HR experience along to help you get the best outcome for all parties
  • Impactful presentations – helping you deliver your message in the best possible way
  • Running effective meetings – getting the most out your meeting time
  • Guest & customer service – strategies to drive improvements in the experience your guests, customer and clients receive
  • Complaint handling – how to effectively deal with situations when they don’t go to plan
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